Parts Supervisor

Montréal, QC

Full-time, Permanent

Thermo King Eastern Canada sells services and reconditions all major brands of transport equipment to manage temperature control environments for food and other perishables. We are a fast growing company looking to add an additional, and exceptional, Parts Supervisor to join our winning team.

The Parts Supervisor will be responsible for working with customers (internal/external) in a fast-paced parts department with important consideration for sensitive time and temperature needs. The Parts Supervisor oversees the parts division for Thermo King Reefer units and manages the parts team.

Benefits of being on a winning team:

  • Safety Boot Allowance
  • Paid Vacation
  • Life, and Optional Life Insurance
  • Long term disability and AD&D
  • Medical, Dental, and Vision Insurance Package
  • RRSP Program
  • Career Advancement Opportunities

Responsibilities would include:

  • Supervise shop and mobile inventory, storage, tracking and specifications
  • Safeguard inventory against shrinkage and spot check inventories on a regular basis
  • Order parts in line with operational needs and chase suppliers
  • Deal with customer needs face-to-face and over the phone with a professional and friendly approach
  • Handle returns from TK Corporation and from local vendors
  • Responsible for getting cores shipped back monthly
  • Source non-stock parts for service jobs
  • Supports technicians and service advisors in securing required parts in order to complete work orders
  • Oversee and compile mobile and shop paperwork on a daily basis to ensure accuracy of the information being recorded
  • Approving inventory purchases and receiving inventory before it’s utilized
  • Safeguard inventory against shrinkage
  • Identify warranty repairs and charge backs to OEM’s with support of Service Department
  • Maintaining the company’s WHMIS program

The ideal candidate will have:

  • Excellent organizational and time management skills
  • Must be driven and proficient, takes initiative
  • Previous experience in a parts department (Automotive, OEM, trucking/transportation)
  • Must have a minimum of 2 years supervisory experience leading a team
  • Minimum 3 years’ experience in a similar role
  • Experience with handling warranty (preferred)
  • Superior Sales and Customer Service Skills
  • Flexible approach to working hours to allow cover for holidays / training


At Thermo King we take pride in knowing that our progress begins with our team members. We provide a supportive working atmosphere with training and career advancement opportunities.

We thank all applicants; however, only those selected for an interview will be contacted. Upon request, disability-related accommodations are available for all candidates in the selection process.

Job Types: Full-time, Permanent


  • Casual dress
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care

Schedule: Monday to Friday

Language: French and English (preferred)

Work remotely: No