Parts & Service Advisor
Location: Netherhart Rd – Mississauga
Reports to: Parts Manager
Job description:
Are you ready to grow your career with an industry leader? Thermo King Eastern Canada, part of the global Thermo King brand, is hiring a Parts and Service Advisor to support our busy Mississauga dealership. If you’re highly organized, customer-focused, and thrive in a fast-paced environment — we want to hear from you!
Evening 3:30pm to Midnight Shift.
What You’ll Do: As a Parts and Service Advisor, you’ll be the go-to resource for parts and service support — assisting both our technicians and customers.
80% Parts Focus:
- Manage inventory and ensure parts availability
- Support technicians and service staff with timely part sourcing
- Handle counter, phone, and walk-in inquiries from customers
- Source and order non-stock or specialty parts
- Receive, stock, and maintain inventory accuracy
- Generate parts invoices and track pending orders
20% Service Focus:
- Support customers with basic service inquiries
- Assist in updating and managing technician work orders
Becoming a part of our winning team means enjoying a range of benefits, including:
- Paid Vacation
- Comprehensive Life & Dependent Life Insurance
- Long-Term Disability and Accidental Death & Dismemberment Insurance
- Competitive Medical, Dental, and Vision Insurance Packages
- Employee & Family Assistance Program
- RRSP Program
- Career Advancement Opportunities & Training
- Referral Bonus Program
Who You’ll Work With:
- A collaborative team of service managers, technicians, and advisors
- A mix of internal teams and loyal external customers
Must-Haves:
- High School Diploma
- Minimum 2 years of experience in parts, retail, or service advisory roles
- Strong customer service and communication skills
- Proficiency in MS Office and inventory systems
- Valid driver’s license
Physical & Work Requirements:
- Evening shift work with exposure to shop environment
- Ability to lift up to 50 lbs and stand for periods of time.
Nice-to-Haves:
- Forklift license
- Post-secondary education or technical training
- Mechanical aptitude or experience with vehicle/equipment part
We thank all applicants; however, only those selected for an interview will be contacted. Upon request, disability-related accommodations are available for all candidates in the selection process.
As per “Working for Workers Seven Act, 2025 (Bill 30)” this job posting is for an existing vacancy and AI is not used in the hiring process.
