Privacy Policy

Thermo King Eastern Canada (TKEC) respects your right to privacy and is committed to the protection of your personal information. This policy summarizes the personally identifiable information we may collect, how we might use it and to whom we may disclose it to. This policy also describes other important topics relating to your privacy.

Information Collection

TKEC will only collect personally identifiable information (such as name, address, telephone number, or e-mail address) that you voluntarily provide through our Web site or e-mail correspondence. We will collect general information (such as the type of browser you use, the files you request, and the domain name and country from which you request information) to improve our Web site and better meet your needs.

Use and Disclosure of Information

Before we collect any personally identifiable information, we will identify the purpose for our collection, use and any possible disclosure of your personal information.

For instance, the information you supply will be used by TKEC  to respond to your inquiries, supply you with requested information on TKEC  products and services.

TKEC will seek your consent to use your personal information at the time of collection or in advance. Consent may be expressed in writing, or implied, and in some cases may be provided verbally or electronically. With your consent, authorized third parties may be utilized by TKEC to collect, track and process such information. It may also be necessary, if required by law or if pertinent to judicial or governmental investigations, to release your personally identifiable information.

General Policy on Privacy

Protecting the privacy and confidentiality of our customers and employees personal information has always been an important aspect of TKEC operations. Recently, fundamental privacy principles and their corresponding obligations have become law throughout Canada. To this end, TKEC has created a Privacy Code to inform people of its commitment to, and policy on, privacy.

Personal information is defined as any piece of information, either factual or subjective, about an identifiable individual. Personal Information does not include the name, title, business address or telephone number of an employee of an organization.

It is our policy that TKEC obtain an individuals consent when an TKEC employee or website collects, uses or discloses personal information. TKEC will also inform its customers and employees of the purpose for the collection, use and disclosure of personal information.

TKEC takes care to safeguard all personal information in its possession against loss, theft and unauthorized use or disclosure. TKEC uses reasonable efforts to ensure that such information is accurate and up to date. We provide our customers and employees with a procedure to access the information TKEC keeps about them and to make corrections to this information where appropriate.

HOW TO CONTACT US

TKEC welcomes your comments and suggestions regarding this Privacy Policy statement. Should you have comments or questions about this statement, information security, and usage that were not adequately covered in the above mentioned terms, please contact our Manager of Privacy at webmaster@thermoking.ca and we will make reasonable efforts to respond promptly to your request.

You may also contact us via postal mail at the following address:

Thermo King Eastern Canada

6243 Netherhart Road,

Mississauga, Ontario L5T 1G5

Canada

Telephone: (905) 564-2800

ATTN: Legal Department