Service Programs
Last updated: 2026-06-24
Thermo King Eastern Canada has specific preventive maintenance and service programs that are designed to keep your transport temperature-controlled fleet on the road and performing. Our programs are tailored to fit the unique needs of each customer.
Blue Track by Thermo King®
Elite Service
Blue Track by Thermo King® is an elite service model that defines service excellence through triage and express services, dwell-time monitoring, real-time updates to customers, and extended dealership hours. Blue Track by Thermo King® dealers provide customers with standardized and enhanced service offerings that redefine customer service in the transport refrigeration industry.
- Technological innovation
- Stringent regulations
- Real-time visibility of equipment
- Load and asset location throughout the cold chain
Performance Advantage
Preventive maintainence programs
Looking to cut costs, improve service, and reduce downtime? Our range of service plans can help you choose the right maintenance investment to keep you on the road and running strong.
Choose the program that best fits your business needs to:
- Increase uptime
- Access KPIs
- More accurately predict maintenance costs
- Improve workforce efficiency
- Maximum fleet utilization
- Eliminate new technology uncertainties
ReeferCarePlus™ Program
The ReeferCarePlus™ Program ensures that your transport temperature-controlled vehicles are always operating at peak performance. This comprehensive maintenance program is designed for both new and older Thermo King and Carrier units while also keeping your costs predictable and under control. You can easily budget for maintenance expenses without any surprises.
ReeferCarePlus™ program guarantees:
- Maximum Cost Control – tailored maintenance according to your fleet requirements providing manageable fixed costs.
- Minimized Downtime – reducing emergency service expenses with regularly scheduled maintenance intervals
- Assurance for your entire fleet – available for new and old, including trailer, truck, APU and heater units.
- Coverage for your Thermo King and Carrier Transicold Reefer Units.
- Extend Asset Lifecycle – Higher resale value for your transport units
Mobile Service
Thermo King Eastern Canada offers 24/7 mobile reefer service for transport refrigeration fleets, providing fast and reliable emergency roadside and onsite reefer repairs. Equipped with genuine Thermo King parts and skilled factory-trained technicians, our goal is to minimize downtime and keep your operations running smoothly. Whenever you need us, we’re there. Contact our mobile reefer service line today!
Parts & Warranty
Parts
Choose Thermo King genuine parts for peak performance and dependability.
- Premium performance
- Best-in-class availability of parts
- After-sale support of our dealer network for increased inventory
Limited warranties
Thermo King products are tested to last and backed by a variety of limited warranties.
- Covers manufactures defects
- 100% component coverage
- Wide variety of extended warranty options
Espar/Eberspaecher Warranty & Service Centre
Complete Espar Product Service and OEM Parts
Thermo King Eastern Canada provides complete Espar air heater and diesel coolant heater sales, preventive maintenance, and repair services. Our regular inspection covers four key areas:
- power supply and wiring connections
- fuel supply lines and air/fuel ratio adjustments
- combustion air intake and burner operation
- exhaust system flow
Schedule your inspection today to ensure that your Espar heater continues to operate at peak performance every time
REQUEST SERVICE